Go to Guardso
Guardso Help Center
How to articles, FAQ and Other Help Articles

How to create a dispatch call?

Print article Email to friend
0.00

Guardso Dispatch feature is designed to make it easy for you to manage dispatch calls for your security patrol company. It allows the dispatcher to easily save all the important details about the call such as source of call, details about the caller, incident details and much more. The dispatcher can easily assign the dispatch call to single or multiple guards at the post site. Once the dispatch call is assigned, your Guards can then share the updates such as status, comments, images, video, and audio notes using Guardso mobile app.

You can create a dispatch call within Guardso in 2 steps.

Step 1: To create a new dispatch call simply click on the option called Dispatcher from the main menu. On the next page you will see the list of latest dispatch calls. To create a new dispatch call simply click on the Add New Dispatch Call button.

Create Dispatch Call

 

Step 2: Start adding the details about the dispatch call on the next page, such as the client, post site from where the dispatch call is coming in from, assign the dispatch call to a single or multiple guards on the post post, provide the details about the caller type, incident type and the actions taken by the dispatcher along with internal notes.
After you are done, just hit Submit.

 Create Dispatch Call

 

And it is that simple, you have just created a dispatch call.  You can further check the step-by-step tutorial on our youtube channel by clicking here. (link)
If you have any more questions, please feel free to contact us anytime by simply starting a live chat with us using the chat box at the bottom right corner of your screen.

 

How to create a dispatch call?

Guardso Dispatch feature is designed to make it easy for you to manage dispatch calls for your security patrol company. It allows the dispatcher to easily save all the important details about the call such as source of call, details about the caller, incident details and much more. The dispatcher can easily assign the dispatch call to single or multiple guards at the post site. Once the dispatch call is assigned, your Guards can then share the updates such as status, comments, images, video, and audio notes using Guardso mobile app.

You can create a dispatch call within Guardso in 2 steps.

Step 1: To create a new dispatch call simply click on the option called Dispatcher from the main menu. On the next page you will see the list of latest dispatch calls. To create a new dispatch call simply click on the Add New Dispatch Call button.

Create Dispatch Call

 

Step 2: Start adding the details about the dispatch call on the next page, such as the client, post site from where the dispatch call is coming in from, assign the dispatch call to a single or multiple guards on the post post, provide the details about the caller type, incident type and the actions taken by the dispatcher along with internal notes.
After you are done, just hit Submit.

 Create Dispatch Call

 

And it is that simple, you have just created a dispatch call.  You can further check the step-by-step tutorial on our youtube channel by clicking here. (link)
If you have any more questions, please feel free to contact us anytime by simply starting a live chat with us using the chat box at the bottom right corner of your screen.

 

footerknow